Why Use AN IDA Garage Door Professional

May 11, 2011

If your garage door needs repair or service – or, if you’re shopping for a new garage door – you’ve come to the right place.

By selecting an IDA Garage Door Professional, you’re selecting a dependable, trustworthy and safety-conscious business.

Why choose an IDA Professional? IDA members are the “All Stars” of the door industry. They’re experienced and pride themselves on workmanship. They’re the ones who know the federal, state and local codes and regulations – and they make certain that their work meets those criteria at all times. Their business and their employees are insured – and that gives you peace of mind. And they are financially stable – they work out of stores and offices, not from the back of pick-up trucks. They’ll be there for you today, and they’ll be there for you tomorrow.

These are the men and women of the garage door industry who have dedicated themselves to professionalism and safety. They know doors, openers and gate operators both old and new, because they and their staffs are committed to continued education. They have chosen to operate their businesses by the IDA Code of Business Conduct, which signifies their commitment to quality, excellence and customer service. IDA dealers are local business men and women who are dedicated to serving and supporting the communities in which they live and do business. For more information contact Michael at Michael@Cooksonaz.com or go to our website http://www.cooksonaz.com

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Garage Door Safety and Garage Door Maintenance

October 22, 2010

Most folks take their garage doors for granted. Until the day the garage door doesn’t work.

A special learning tool entitled “D.O.O.R. Safe” contains four brief messages to help parents teach young children the dos and don’ts of garage doors. These messages are:

Doors are heavy – never stand, run or play under or near any garage door, especially when the door is open or moving.

Openers are for adults – never play with the button on the wall that opens and closes the garage door.

Ouch! – never touch any part of a moving garage door. Your fingers and hands can get hurt!

Remotes are for adults – never play with the remote control in the car or on Mom and Dad’s keychain.

“We encourage parents to teach their children that the garage door and garage door opener aren’t toys,” said IDA Managing Director Chris Long. “Whether a child is at home or at the house of a friend or relative, it’s important they understand that they should never play near or underneath a garage door. It⁏s also important that they learn not to play with garage door opener remotes or button controls.”

When it comes to maintenance, the website can help homeowners learn about maintenance checkups they can perform themselves, but it also provides helpful guidance about when it’s best to call in a pro.

“The garage door and its electronic operator should be kept in top operating condition,” said Long.

Homeowners should consider using a garage door professional when it comes to repairs. A garage door system is comprised of many components, including springs and cables that are under high tension, and can cause severe injury or even death if broken, tampered with or mishandled.

We install the best and service the rest!

Homeowner Thinks Installer Should Fix Frequency Problem for Free

September 22, 2010

It’s not abnormal to see yet another local news story about a city or town suffering from wonky garage door remote activity due to nearby military frequency interference. However, this story caught my eye today because

1. The homeowner believes the garage door installation company should fix the issue for free (the cost is estimated in the news article at $50 to $80)

2. The garage door opener was installed more than 10 years ago

3. The Consumerist, a national publication that covered the blip of local news, poses the question to its readership: Should the company be responsible for the fix?

Fifty-five consumers weighed in. And many seem to have a clear grasp of FCC regulations and how signal frequency does and does not work. What’s even more surprising is that nearly all side with the garage door company not being responsible. Is this … could it be … rational thinking amongst the anonymous online commenter community? Be sure to read through the comments yourself, but here are a few weigh ins:

“The door’s been working fine for almost a decade? Then, no, the company has no responsibility for the door, especially as it seems that their workmanship is not in question.”

“Two issues at play here. First, the FCC giveth and the FCC can taketh away. Thousands of wireless microphone systems became illegal to use this summer, because the FCC decided to take the spectrum they use back. Second, as Part 15 devices, the garage door has to accept interference, as it’s not in reserved spectrum.”

“10 years exceeds the life expectancy for most (non-industrial) garage door openers. He should be relatively happy it’s worked this long without issues.”

“The garage door is a device governed by Part 15 of the FCC regs. The Marine Corp operates as the primary licensee on their given frequencies.
The Part 15 device must accept the interference and not emit any of its own. He has no recourse with the primary allocation user and limited recourse with the manufacturer.
Now it may be a question of how the interference is occuring…direct interference, harmonics, etc…
He should call his local amateur radio club and ask if someone with knowledge on how to abate RFI (radio frequency interference) can come over and assess the situation. Often times it can be as simple as wrapping the garage antenna (a simple wire) around a torrid a few times.”

My personal favorite:

“I once had a garage door opener that would open and close the door when the neighbor started her weed wacker. We just deal with it. As I recommend this guy does.”

Garage Door Operation 101 – a homeowner’s guide to the garage door and how it works.

August 24, 2010

www.cooksonaz.com

One of the most overlooked “appliances” in your home is the garage door. You press a button. It goes up. It goes down. Simple, right?

Not really. Like every other mechanical device you own – your cars, your kitchen and laundry appliances and your heating and cooling systems – your garage door and its operating system needs to be properly adjusted and regularly maintained in order to function correctly.

You can perform some simple safety and maintenance tasks yourself. Other tasks – such as spring repair/replacement, track and roller repair/replacement and door installation – are jobs best left to trained service professionals.

Just as it is common practice to have your home’s heating and cooling systems checked annually, it’s also a good idea to have your door checked annually by a qualified service technician to ensure that it continues to work properly and effectively.
Never take a garage door system for granted; always use extreme caution when working on it or near it. Make sure that children understand that the garage door and the garage door opener are not toys. Never let children play with the door or its operating system. For more safety information, check out Cookson Door Sales of Arizona

Just as you need your garage door system to operate properly every time you need it, you also want it to operate safely at all times.

August 14, 2010

Garage Door Safety

After all, the garage door is the largest and heaviest moving object in most homes. It can cause injury or even death if damaged or misused.

Here are 10 things everyone in your household should know about garage door safety. It’s a good idea to review these with everyone in your household from time to time – especially children.

1.The garage door and garage door opener are not toys. They are dangerous if misused, and can cause serious injury or even death.

2. Children should never be allowed to play with the garage door or its operating system. Children should never stand, run or play under or near any garage door, especially when the door is open or moving.

3. Adults should not allow children access to the remote controls or push button wall controls for garage door opener systems; these should be kept out of reach of children. The push button wall control for a garage door operating system should be mounted at least five feet off the floor, out of the reach of children.

4. Never stand or walk under a moving garage door. Never try to enter or exit the garage by racing under a moving garage door.

5. When opening or closing the garage door, always keep the door in view until the door is fully opened or fully closed. Make certain that no adults, children or animals try to enter or exit while the door is closing.

6. Keep fingers and hands away from door sections when the door is opening or closing to avoid injury.

7. Keep your garage door properly maintained to keep it operating safely. Annual maintenance by a trained service technician is recommended. There are other tests and maintenance tasks that you can perform.

8. Remember that your garage door opener uses electricity, which can shock or kill if mishandled. Service should be performed by a trained service technician. Locate a qualified professional near you.

9. Never attempt to repair a garage door’s springs or cables. These are under extreme tension and can cause severe injury or even death. These are best repaired by a trained service technician. Locate a qualified professional near you.

10. If someone has backed into the garage door (yes, it does happen – all of us are in a hurry at one time or another), it’s a good idea to have the door inspected and/or repaired by a trained service technician. Even if the door doesn’t appear to be severely damaged, the operating system may have become misaligned and wear prematurely, creating what could be a dangerous environment. In Metro Phoenix, AZ contact Cookson Door Sales of Arizona

Do I need to do anything after my garage door is installed?

July 27, 2010

It’s important, after your garage door is installed, that you totally familiarize yourself with the operation and safety guidelines. Make sure you have owner’s manuals for the garage door, and for the garage door opener, too, if you have one.

Your manual will outline the operation and maintenance requirements you’ll need to know to make your garage door last as long as possible. Also, garage door safety has been a source of great concern in the past. With new technology, it’s not as much of a problem anymore, but you do need to follow certain guidelines to avoid injuries.

Should your Garage Door be Replaced?

June 24, 2010

Garage doors are designed to last many long years. Products
are available to help maintain the operation and beauty of
garage entries, with a bit of annual maintenance. Many
homeowners only think to replace garage doors when something
happens that makes it necessary, such as being hit with a car
or lawnmower.

Even without accidental damage, garage doors do suffer wear
and tear over time, especially from the elements. Waiting
too long to replace worn out doors and openers can create a
serious safety hazard. Doors and openers that are worn
cease to operate properly, and accidents can occur.

Energy efficiency is yet another reason to upgrade existing
garage doors. Over time, the seals that help stop air loss
around the garage doors weaken and wear out. Once these
seals become too worn, air loss begins to occur, which
creates an expensive power concern. For old doors that do
not have insulation, replacing them with new, well insulated
doors is an investment in energy conservation that can pay
for itself in energy savings over the life of the door.

Signs to look for that a garage door is at the end of its
useful life include lack of insulation and modern safety
features, air seals that are torn and worn out, and dents
and breaks in the door. Fiberglass garage doors will often
fracture upon impact. If this happens, the door’s safety is
compromised. When the door is in the full overhead open
position, part of the door could fall off due to the
fracture and cause serious damage to nearby items, and even
more serious injury to anybody standing under or near it
when the break occurs.

Likewise, garage doors with considerable dents also pose a
safety risk as misshapen doors can interfere with the smooth
operation of automatic door openers. If any part of a metal
garage door is dented outward, or inward, in such as way
that it makes contact with the ceiling or any other object
or portion of the opener mechanism, malfunctions will occur.
In this event, the door should be fully closed then detached
fromthe automatic opener until a garage door service can
install a replacement.

Safety is an important consideration with garage doors.
Because they are heavy and are usually hung from overhead,
the risk of a door, or part of a door, falling and causing
property damage or injury to people and pets should be
carefully avoided. If an existing door’s safety features
falter, it should not be used and must be replaced. Every
garage door must have safety sensors that automatically
reverse and raise the door if anything is in the doors way
going down.

While garage doors can last many years with regular
maintenance, safety concerns are the number one reason to
replace old doors. Of course aesthetic style and energy
efficiency are also important. However, if a door shows
signs of dangerous wear and tear, getting a replacement
garage door should not be put off.
Cookson Door Sales of Arizona

Garage Door Company Leaves Customer Hanging

May 13, 2010

Patricia Spellman paid $500 down for a new garage door in January. Its now May and her old garage door is still there and can’t be opened. Spellman said, “Rain, sleet snow and hail and I can’t protect my vehicle because I have to park it outside.”

Spellman wrote Garage Door Systems of Bellevue a $500 check four months ago. Patricia said, “They cashed it within four days.” Since then she’s made up to 35 calls to the company with no new door or any indication when she might get one.

Garage Door Systems has an F rating with the Better Business Bureau. The BBB has received 15 complaints the past three years, most of them from customers who put money down but didn’t receive their garage doors.

After a Six on Your Side investigation last June, Garage Door Systems did put in one garage door and issued a refund to another customer.

This spring it’s a different story for Patricia Spellman with no door or refund.

Patricia said, “I googled them after the fact and found complaints and stories they had done this is the past. So do your research.”

Her contract listed three phone numbers for Garage Door Systems. Two have been disconnected. A message left on the third number hadn’t been returned.

Clopay Ultra-grain Avante Collection

April 28, 2010

Clopay Building Products’ contemporary glass and aluminum Avante Collection door with the new ultra-grain faux woodgrain print finish has been named one of the “Best New Exterior Products” of 2008 by Custom
Builder magazine. According to the company, ultra-grain delivers the best of both worlds: the realism
of wood with the low maintenance benefits of insulated steel. But unlike real wood, it is UV resistant and impervious to moisture, so it won’t fade, rot, split, shrink, separate, or crack. The Avante coating is manufactured utilizing a ‘dye-sublimation’ process analogous to the making of a tattoo. A base coat is applied and then a high definition wood grain pattern is baked in creating a layered wood grain pattern
as deep as the coating itself. Clopay has invested in a system that prints the grain in two directions, both
horizontally and vertically, following the stiles and rails, for a more authentic natural wood appearance.
The result is an extremely durable coating. No special maintenance is required to preserve the finish beyond standard garage door recommendations to wash and rinse the surface periodically.
Two colors are available – light cherry and dark cherry.

What’s headroom, backroom and sideroom?

April 10, 2010

Headroom is the amount of space inside the garage between the top of the garage door and the ceiling. A more accurate way to measure headroom is measure the distance from the floor to the ceiling. Backroom is the inside length or depth of the garage, from front to back. Sideroom is the distance between the sides of the garage door and the side walls of the garage.